Terms and Conditions

1. Acceptance of Terms

By accessing or using ScribeMed (“the Service”), you agree to be bound by these Terms and Conditions. If you do not agree, you may not use the Service. These terms apply to all users including doctors, clinic administrators, and staff members.

2. Description of Service

ScribeMed provides an AI-powered medical scribe platform that records patient consultations, generates clinical notes, prescriptions, and extracts orders. The Service is designed to assist healthcare professionals and does not replace professional medical judgment.

3. User Responsibilities

• You must be a licensed medical professional or authorized staff member to use the Service
• You are responsible for obtaining patient consent before recording consultations
• You must review and verify all AI-generated clinical notes before using them in clinical practice
• You must maintain the confidentiality of your account credentials
• You must comply with all applicable medical regulations, including MCI guidelines

4. AI-Generated Content Disclaimer

Clinical notes, prescriptions, diagnosis suggestions, and other outputs generated by ScribeMed’s AI are intended as drafts for review. They do not constitute medical advice. You, as the treating physician, bear full responsibility for the accuracy and appropriateness of all clinical documentation and medical decisions.

5. Subscription & Payments

ScribeMed offers free and paid subscription tiers. Paid plans are billed monthly or annually as selected. You may cancel your subscription at any time. Refunds are processed in accordance with our refund policy. Prices are in Indian Rupees (INR) and are subject to applicable taxes.

6. Intellectual Property

The Service, including its software, design, logos, and content, is owned by ScribeMed and protected by intellectual property laws. You retain ownership of all clinical data and patient records created through the Service.

7. Limitation of Liability

ScribeMed shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service. Our total liability is limited to the amount paid by you in the 12 months preceding the claim. ScribeMed is not liable for clinical decisions made based on AI-generated content.

8. Termination

We may suspend or terminate your account if you violate these terms or misuse the Service. Upon termination, your data will be retained for the duration specified in your data retention settings, after which it will be permanently deleted.

9. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.

10. Contact

For questions about these terms, contact us at fahad@scribemed.in.